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    Foreva
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    Frequently Asked Questions

    Find answers to common questions about our products, shipping, returns, and more.

    How do I place an order? +

    To place an order, simply browse our products, add items to your cart, and proceed to checkout. You can review your order before finalizing your purchase.

    I didn't receive an order confirmation email. What should I do? +

    Please check your spam or junk folder first. If you still can't find it, contact us at contact@tryforeva.com with your name and the email address used at checkout, and we'll resend your confirmation.

    What payment methods do you accept? +

    We accept all major credit and debit cards (Visa, Mastercard, American Express), as well as digital wallets including Apple Pay, Google Pay,
    and Shop Pay through our secure Shopify-powered checkout.

    Is my payment information secure? +

    Absolutely. Our store is powered by Shopify, which uses industry-leading encryption and PCI-compliant payment processing to protect
    your personal and financial information at every step.

    Can I modify or cancel my order after placing it? +

    We process orders quickly, so we may not be able to accommodate changes or cancellations once an order has been accepted. If you need to make a
    change, please contact us as soon as possible at contact@tryforeva.com and
    we'll do our best to help.

    Are prices inclusive of taxes and duties? +

    Posted prices do not include taxes, shipping, handling, or
    customs/import charges unless expressly stated. Any applicable taxes will be
    calculated and displayed at checkout. For international orders, import duties
    and customs fees are the responsibility of the recipient.

    How long does shipping take? +

    Order processing takes 1–2 business days. After dispatch, delivery typically takes 3–5 business days. Business days are Monday through Friday, excluding public holidays. Orders placed on weekends or holidays will
    be processed on the next business day.

    What is your return policy? +

    We offer a 30-day return policy. You have 30 days after receiving your item to request a return. To be eligible, your item must be in
    the same condition you received it unopened, unused, with tags, and in its
    original packaging. You’ll also need your receipt or proof of purchase.

    How long does it take to receive my refund? +

    Once we receive and inspect your return, we’ll notify you whether the refund has been approved. If approved, you’ll be automatically refunded to your original payment method within 10 business days.

    What is FOREVA AntiOx? +

    FOREVA AntiOx is a premium dietary supplement containing 12mg of clinical-strength Astaxanthin, sourced from pure microalgae. It comes in an oil-based softgel designed for maximum absorption. Each pouch contains 60 softgels a full 2-month supply.

    What is Astaxanthin? +

    Astaxanthin is a natural carotenoid pigment found in microalgae.
    It is considered the most powerful natural antioxidant ever studied 6,000x
    stronger than Vitamin C, 800x stronger than CoQ10, and 550x stronger than
    Vitamin E. It has been the subject of over 70 independent clinical studies.

    When will I start seeing results? +

    Many users report noticeable improvements in energy within the
    first 1–2 weeks. Skin, joint, and cognitive benefits typically become more
    apparent after 4–8 weeks of consistent daily use. Results compound over time
    with continued supplementation.

    Can I take FOREVA AntiOx if I have diabetes or other medical conditions? +

    If you have diabetes, cardiovascular disease, autoimmune disorders, hormonal conditions, or any other pre-existing medical condition or if you are currently taking prescription medication we strongly recommend consulting your doctor or healthcare provider before starting any new supplement, including FOREVA AntiOx.

    Your health comes first. Your doctor knows your medical history and can advise you on whether AntiOx is right for your specific situation.

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    * Disclosure: These statements have not been evaluated by the Food and Drug Administration. This product is not intended to diagnose, treat, cure, or prevent any disease. The information provided herein is intended for your general knowledge only and is not intended to be, nor is it, medical advice or a substitute for medical advice.

    * Individual results may vary

    * Consult your healthcare provider before starting any supplement regimen, especially if you are pregnant, nursing, taking medication, or have a medical condition.

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